FAQ
💬 FAQ – Crystal Glow Collections
Q: Are your glosses vegan and cruelty-free?
A: Yes! All of our glosses are made with vegan, cruelty-free ingredients always.
Q: What’s the difference between lip gloss and lip oil?
A: Our glosses give you shine and color, while our lip oils focus on deep hydration with a lightweight, silky finish!
Q: Do you accept returns or exchanges?
A: Due to the nature of our products, we do not accept returns. If your order arrives damaged or incorrect, please contact us within 3 days of delivery.
Q: How long does shipping take?
A: Orders ship within 2–5 business days. You’ll receive tracking info once your order is on the way!Â
Q: Do you ship internationally?
A: At this time, we only ship within the U.S. Stay tuned for updates!
Q: I placed an order but haven’t received it. What do I do?
A: Please check your tracking number first. If there are still issues, email us at crystalglowcollections@gmail.com